Volunteer Manual
Welcome
Thank you for volunteering your time and energy. This campaign depends on goodwill, trust, and mutual respect. Your safety and wellbeing matter more than any leaflet, sign, or vote.
This manual explains:
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how we keep volunteers safe
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what risks to watch for
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what to do if something feels unsafe
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your rights and responsibilities as a volunteer
1. Health and Safety Commitment
This campaign is committed to providing a safe, respectful, and supportive environment for all volunteers.
Under the Health and Safety at Work Act 2015, the campaign has a duty to take reasonably practicable steps to ensure your health and safety while volunteering. You also have responsibilities to look after yourself and others.
No volunteer is ever expected to:
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take risks they are uncomfortable with
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continue an activity that feels unsafe
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put politeness above personal safety
2. Your Rights as a Volunteer
You have the right to:
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clear instructions and expectations
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a safe environment, so far as reasonably practicable
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stop volunteering if you feel unsafe
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report hazards, incidents, or near-misses
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be treated with dignity and respect
There will be no negative consequences for raising safety concerns.
3. Your Responsibilities as a Volunteer
You are expected to:
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follow guidance in this manual
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take reasonable care for your own safety
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look out for others
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report hazards or incidents promptly
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avoid unsafe shortcuts or “pushing through” discomfort
4. General Safety Principles
Always:
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trust your instincts
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disengage early rather than late
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prioritise safety over campaigning goals
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ask questions if unsure
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take breaks, hydrate, and rest
Never:
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enter someone’s home
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confront aggressive individuals
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block footpaths or traffic
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continue if tired, stressed, or unwell
5. Hazard Identification & Checklists (By Activity)
A. Door-Knocking / Canvassing
Common Hazards
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aggressive or abusive residents
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dogs or animals
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slips, trips, uneven paths
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locked or unstable gates
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weather exposure
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fatigue
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unfamiliar neighbourhoods
Risk Controls
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canvass during daylight hours only
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work in pairs where possible
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do not enter homes
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disengage immediately if uncomfortable
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skip properties with aggressive signage or unsecured dogs
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wear suitable footwear
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carry a phone
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take regular breaks
Volunteer Checklist
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I have a charged phone
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I am dressed for the weather
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I know I can leave at any time
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I will not enter homes
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I will disengage from hostility immediately
B. Street Stalls, Markets, Public Events
Common Hazards
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traffic nearby
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uneven ground
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trip hazards from banners or gazebos
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sun exposure
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dehydration
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confrontational passers-by
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crowding
Risk Controls
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choose safe locations away from traffic
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secure gazebos and signage
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keep footpaths clear
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use sunscreen, hats, water
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rotate volunteers
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disengage from aggressive individuals
Volunteer Checklist
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Stall is stable and secure
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Footpaths are clear
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I have sun protection and water
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I know who to call if an issue arises
C. Sign Erection and Removal
Common Hazards
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working near roads
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lifting strain
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unstable ground
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weather conditions
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tools or stakes
Risk Controls
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avoid peak traffic times
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wear high-visibility clothing near roads
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lift within personal limits
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stop in poor weather
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never place signs in unsafe locations
Volunteer Checklist
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High-vis clothing worn (if near roads)
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Traffic risk assessed
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Lifting done safely
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Weather conditions suitable
D. Driving for Campaign Purposes
Common Hazards
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fatigue
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rushing between locations
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poor weather
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distractions
Risk Controls
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volunteers drive their own vehicles
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no pressure to rush
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take breaks
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do not drive if tired or unwell
Volunteer Checklist
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I feel fit to drive
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I am not being rushed
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I will stop if tired
E. Office / Home-Based Campaign Work
Common Hazards
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slips, trips
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electrical cords
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fatigue
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poor ergonomics
Risk Controls
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tidy workspaces
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safe use of equipment
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regular breaks
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comfortable seating
Volunteer Checklist
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Workspace is clear
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Breaks taken regularly
6. Managing Difficult or Aggressive Behaviour
If someone becomes:
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abusive
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threatening
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intimidating
You should:
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disengage immediately
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leave the area
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contact the campaign lead if appropriate
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call emergency services if you feel in danger
You are never expected to “handle” aggression.
7. Weather and Environmental Safety
Activities may be paused or cancelled due to:
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extreme heat
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high winds
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heavy rain
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unsafe ground conditions
If in doubt: stop.
8. Incident and Hazard Reporting
Please report:
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injuries (even minor)
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near-misses
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unsafe conditions
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aggressive encounters
Reports can be:
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verbal
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by message
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by email
The purpose is learning and prevention, not blame.
9. Emergency Situations
In an emergency:
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Ensure immediate safety
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Call 111 if required
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Notify the campaign lead as soon as practicable
10. Final Word
This campaign values people over politics.
No vote, leaflet, or sign is worth an injury or distress.
If something does not feel right, stop and step away.
Thank you for being part of this effort.
